Designing with developers in mind: guides, grids, and frameworks - InVision Blog Thoughts on users, experience, and design from the folks at InVision.. If you like UX, design, or design thinking, check out theuxblog.com
[The Dynamic Customer Journey] The customer journey is now dynamic and it introduces new touchpoints that social and mobile media can now reach—and it’s constant. It’s what we put into these channels, it’s how we listen, how we learn, and how we adapt to meet or exceed customer needs and expectations that defines how customers make decisions for or against us. It also defines the role customers play in shaping and steering the decisions of other customers.