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5 Basic Steps to Training Great Customer Service: http://winthecustomer.com/5-basic-steps-training-great-customer-service/

5 Ways to Align Your Customer Service with Customers’ Current Expectations: http://www.business2community.com/customer-experience/5-ways-align-customer-service-customers-current-expectations-01267281 #customerservice #customerexperience

Humor and Customer Service

Customer Service is a skill that can take the high school student to the Presidential suites. Being able to speak slowly, carefully and not react unwisely during stress are all helpful skills in future jobs.