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Managed services are the practice of outsourcing day-to-day management responsibilities and functions as a strategic method for improving operations and cutting expenses.

Business technology management (BTM) is a term for a group of services intended to help businesses that might not have their own information technology (IT) department. BTM can include technology planning, project management, support, database services, disaster recovery, network management, security, and document services such as e-billing, document formatting, and mass printing and mailing. A company that offers BTM services may offer consulting or the actual service itself.

Large BPO service suppliers cater to lots of company clients; you'd desire a service supplier that may focus on your business interests. Massive BPO service suppliers even have high rates of middle-management attrition and worker turnovers which may result in delays and security risks.

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