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Social Support Model. This rough sketch shows different ways in which a customer / prospect support can be achieved and why Social Medial Support is preferred among those, What are the points to remember when you go for a social media support. Made by Naga Chokkanathan for www.crmit.com/

Social Support Model. This rough sketch shows different ways in which a customer / prospect support can be achieved and why Social Medial Support is preferred among those, What are the points to remember when you go for a social media support. Made by Naga Chokkanathan for www.crmit.com/

Social CRM extends the CRM strategy to social media by collecting actionable intelligence on the conversations, behaviours and preferences of constituents in those channels... How are you utilizing it?

HALEY SUTPHINS PIN - Social CRM extends the CRM strategy to social media by collecting actionable intelligence on the conversations, behaviours and preferences of constituents in those channels.

Get Satisfaction infographic about the community effect customer experience

In the past decade, establishing customer communities has moved high on the corporate agenda – for good reason. Enthralled by concepts such as client retention and customer-led marketing, businesse…

Social Media Monitoring

By Kiron Mair, UK Community Manager for Synthesio It’s no big secret that in 2012 social media is driving most of the world’s conversations about anything

The Social Customer #Infographics — #Sproutsocial #socialmedia

The Social Customer - #Infographics #marketing #socialmedia

Infographic: The 36 rules of social media #hcsm

36 Rules of Social Media The folks at FastCompany are putting together quite a collection of snippets of advice and calling them the Rules of Social Media. This Infographic is a collection of the rules published in the September edition of the magazine.

Howl colors do affect purchases

How do colours affect purchases? Colour Psychology Shopping is the art of persuasion. Though there are many factors that influence how and what consumers buy. However, a great deal is decided by visual cues, the strongest and most persuasive being color.

Do you know the 10 Best Practices for #Social Media? Click here to see the list #Vedilo - http://vedilo.com/

I recently challenged myself to come up with the top-ten best practices for social media for a presentation.

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