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5 things to look for in social media analytics: Social media ROI is a top concern for many brand's social media managers. PR and marketing pros can tackle the measurement beast through these five tips. #marketing #measurement #socialmedia

Everything Your Employees Need to Know About Social Media [INFOGRAPHIC]
from Mashable

Everything Your Employees Need to Know About Social Media [INFOGRAPHIC]

This Mindflash infographic breaks down the types of social media users you’ll find in your company — the digital native, savvy technologist, reluctant user, digital newby and digital contrarian — and how to approach training each of them. | comunic-action

from Maximize Social Business

How to Monitor Social Media Feedback and Respond to Posts

Monitoring social media feedback and responding to social media posts in a timely and strategic matter can be challenging. Here's how to succeed.