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10 Tip Sukses Implementasi SCRUM [INFOGRAFIS]

10 Tips for Successful Scrum Implementation - Infographic - Don't Sit On Your Ideas.

Video: How to adapt the pre-configured ITIL best practice templates to the requirements of your organization!

ITIL Visio: A 'translation' of ITIL 2011 into easy to read, customizable Visio process templates in BPMN format.

Free ITIL templates and checklists. - Updated pin:

Free ITIL templates and checklists - Templates ITIL 2011 - Most popular ITIL templates - Templates and checklists per ITIL process.

SharePoint ITIL – Building a Service Catalog in 4 steps

The Service Catalog has, in the last few years, been one of the most popular starting points for most ITIL Service Management initiatives.