Kim Neumayr
More ideas from Kim
Personas in Design Thinking

Personas in Design Thinking

Experience thinking

Experience thinking

A Model of The Creative Process

A Model of The Creative Process

Service design blueprint

Service design blueprint

Patient experience map - Something is wrong... - Telefonica Digital

Patient experience map - Something is wrong... - Telefonica Digital

initial service blueprint

initial service blueprint

Get to Know Your Customer Experience Lifecycle #CXM, from CMSWire. This model works for ecommerce, but for public service, the Experience part is more complex, I feel.

Get to Know Your Customer Experience Lifecycle #CXM, from CMSWire. This model works for ecommerce, but for public service, the Experience part is more complex, I feel.

Here's an interesting model based on the 4D's of design.  Ideate Unified Design Thinking Model   정리해보고 싶었던 디자인씽킹 프로세스!

Here's an interesting model based on the 4D's of design. Ideate Unified Design Thinking Model 정리해보고 싶었던 디자인씽킹 프로세스!