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Unified Communications is one of those great technological advances that comes at just about the perfect time. Right now, we're seeing dramatic changes in the needs of the modern workforce, which is both globally distributed, yet highly interdependent. Even the work that people do is becoming more complex and fragmented.
Concept of #Unified #Communications (UC), takes this model to the next level, bringing together real time communication services, such as instant messaging, presences information, video conferencing, and call control, with non-real time communication services such as voicemail, email, SMS, and fax.