Never respond to rudeness. When people are rude to you, they reveal who they are, not who you are. Don't take it personally be silent. For more quotes and inspirations: http://www.lifehack.org/articles/communication/never-respond-rudeness.html?ref=ppt10
I don't consider what I hold a grudge. What I think is if I try more than once to ignore rude people and it gets to the point where I want nothing to do with them because of who they portray... I remember all of the rude things it's not a grudge it's facts and evidence of why I can't have anything to do with people who are rude and self absorbed.
I'm super kind in general. But there are people or situations that bring out the bitchy side of me. Usually, it's bc of negativity, immaturity, whiny, disrespect, cruel acts, rudeness, stupidity, ignorance, violence. If standing up for myself and others, being truthful, and outspoken makes me one...Idc. I'm a "bitch" when I fight against the wrong. I do snap and say hurtful things when pushed to the limit or annoyed by immaturity. At least I'm not the evil, bitter kind of bitchy though?