A Strategic Plan should answer the following: -Where are we going as an organization? -What is the environment? -How do we get there? This is then supported by: Vision, Mission, Goals, Objectives, Strategies, Tactics
There is no leadership, personal or organizational, without listening. In fact, ability to truly listen (and not just hear) is the foundation of having a conversation, building trust, influencing others, resolving conflicts, driving your vision, building relationships, implementing change and
Real leadership isn't just fulfilling a position or holding a title, it's providing an inspiring vision, positive action, and an encouraging example. It is teaching and training others to become good leaders themselves. It is involve others and helping them to invest their own ideas and feelings into the workings of the group. It is expecting the best from others, and expressing belief in their potential and ability to succeed, giving them meaningful tasks to grow from, not just busy work.
16.) Maybe, leadership is the most important element for achieving TQM. It requires from the manager to provide an inspirational vision, strategic direction which will be understandable for all the employees, as well as setting values which will lead the lower level employees.