30 UX Statistics every company CEO should know
55 Features for a Successful Small Business Website - /redwebdesign/
A new user survey from Scanlife details how often consumers interact with online coupons, deals and how mobile is impacting shopping.
SketchNotes - Lean UX
I love the empathy maps. A tool I haven't used yet, but will in the future.
Customer Journey Map Analysis By Channel and Industry.
@UXLady Experience Map analysis. ux-lady.com #experiencemap #userjourney #customerjourney #UX
Love, Hate, and Empathy: Why We Still Need Personas | UX Magazine - definitely read the article - the infographic makes it seem like personas are no longer "good" but that is not the case - we just need to make sure we keep them human!